Digi Time Capsule Product Support @DigiTimeCapsule.com

home_link.png dtc_may_2010035021.png
Cart Total:
SAVE When You Buy One of our Gift Suites
vist_our_blog_box.png

E-Mail Address:

If you still cannot find what you are looking for, please click here to submit a question.
arrow.png dtc_may_2010035001.gif
User Manuals
Do you know how much paper unused or unneeded user manuals waste? As part of our committment to a greener earth, we now ask that you print the user manuals, if needed, or save a copy to your desktop and view the contents on screen.

Thank you for helping us reduce our carbon footprint!
Getting Started
How do I add pictures to the place holders?
It does not auto run. How do I get the software to go?
To add pictures to the place holders throughout the software, you must first add them to the Media center.
  1. If the software does not automatically run, click on your computers start button (bottom left)
  2. Choose RUN
3. Type in the path i.e.(F:\DigiPregnancy.exe)your usb drive may not be F. Confirm it's location first
  1. Or you may select browse and locate the USB Drive
  2. Then Click on the Oval Pink Icon and select ok
Can I print my photos from the software?
You cannot print photos directly from the software. You can however, open any of your photo printing software applications that you currently use:
  1. On your application, select Open
  2. Find the USB drive location and double click on it
  3. Select the folder named "Storage" and choose the picture that you would like to print
The software does not work on my work computer?
You must be using a Windows PC.

The computers that run the software must have the latest version of Microsoft.Net 3.5 framework installed on it. We have included it. If your computer does not have it, you will automatically be prompted to update your .Net version.

This is a free download through Microsoft that is required. Many computers may already have it, but may have a later version of .NET. Your computer at work may not allow you to download software to the system. You should check with your IT department and ask them to upgrade the .Net framework to 3.5 so that you can use the software.
How do I delete videos I've created?
Choose the Media icon at the top of the software. Once you are at the Media Screen:
  1. Choose Upload Media
  2. Choose the video icon below the browse bar
  3. All videos stored will show along the right hand side
  4. Double click the video you would like to delete
Creating and Sharing Your Pregnancy Video Created with the Software
Working With Media Files
When I try to preview the video file I want to create it says it cannot find the file?
How do I upload photos?
To upload photos, choose the Media icon at the top of the software. Once you are at the Media Screen:
  1. Choose Upload Media
  2. Make sure the camera icon below the browse bar is selected
  3. Choose Browse
  4. Locate the folder on your computer where your photos are stored
  5. Select Ok and photo thumbnails will appear on the screen
  6. Double click the photos you would like added to your time capsule
When naming your video, in order to preview it, you must omit any blank spaces in the file name. For instance rather than call it My Pregnancy, you may name it My_Pregnancy or MyPregnancy.
How do I save my created video to CD?
After you have selected your media files to include in your video and have selected your slide transitions:

  1. Choose to Preview your video
  2. Once on that screen, select file, Save as
  3. Choose a name and destination to save your file on your local computer
  4. Once it is saved to your computer, you may e-mail, copy to cd, or upload to the net.
How do I upload music or audio files?
To upload music or audio files, choose the Media icon at the top of the software. Once you are at the Media Screen:
  1. Choose Upload Media
  2. Make sure the cd icon below the browse bar is selected
  3. Choose Browse
  4. Locate the folder on your computer where your audio files are stored
  5. Select Ok and thumbnails will appear on the screen
  6. Double click the audio you would like added to your time capsule
Error Message
When I plug my usb drive back in after using it previously, I receive an error message.
1. Never pull the usb out of the computer without first closing down the application. Your computer system will automatically ask you if you'd like to scan and fix any errors. Simply say yes.

2. If the above is not the issue, your usb drive itself may be bad and need replacement. Please contact us through customer service.
How do I upload videos?
To upload videos, choose the Media icon at the top of the software. Once you are at the Media Screen:
  1. Choose Upload Media
  2. Make sure the film icon below the browse bar is selected
  3. Choose Browse
  4. Locate the folder on your computer where your video files are stored
  5. Select Ok and thumbnails will appear on the screen
  6. Double click the video file you would like added to your time capsule
Family Tree
When I give a new family member a birthday, everyone in the tree gets the same birthday.
How do I view my file uploads?
1. To view birthdays, be sure to double click on the family member.
2. If you still notice the problem, you may need to upgrade your version. To upgrade your current version, simply send us an e-mail.
To view any of your media uploads, choose the Media icon at the top of the software. Once you are at the Media Screen:
1. Choose Photo Viewer to view photos or Theatre to view video and audio uploads
arrow.png
When I try to upload my photos, they do not appear on the screen?
TRY: You will not see the files until you select OK. You will only see the folder they are in. Once there are no longer subfolders, you must select OK to see the files appear on the screen

If that does not resolve your issue, you may need to follow the following step:

TRY:
  1. Locate the Digi Pregnancy Icon on the USB drive
  2. Right mouse click on the icon
  3. Select run program as admistrator
gs_multips.png
Hailed as the number one Baby Shower Gift and Pregnancy Journal, we welcome you to Digi Time CapsuleŽ, llc. Home to the Award Winning My Pregnancy Digi Time CapsuleŽ Pregnancy Journal Suite and My Baby Book Digi Time CapsuleŽ Baby Memory Book Suite! We are the unique place to shop for pregnancy gifts | baby shower gifts | pregnancy keepsakes | baby time capsule | baby memory book | new baby gifts | digital scrapbooks | maternity gifts | uniue baby gifts | baby christening gifts | baby books | pregnancy journals.

Our 11X Award Winning Pregnancy Journal Suite truly captures your journey to motherhood and our New Arrival, The My Baby Book Digi Time CapsuleŽ Baby Memory Book Suite brings a unique new life to the way you keep a baby book!

Copyright Digi Time CapsuleŽ, llc 2009-2010. Digi Time CapsuleŽ is a Registered Trademark. Digi Time CapsuleŽ pregnancy journal & baby memory book are Patent Pending. If you are pregnant or have a new baby, think of us when shopping for pregnancy gifts, pregnancy journals, baby memory books, unique baby gifts, maternity products and baby shower gifts!